Privacy Policy

Introduction

Welcome to the CleanComps.co.uk privacy policy.

At CleanComps.co.uk, we respect your privacy and are committed to safeguarding your personal data. This privacy policy explains how we collect, use, and manage your personal data when you interact with our website or participate in our competitions, promotions, or services.

Please read this privacy policy carefully to understand how your data is processed and your rights regarding it.

Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy explains how Lincs Window Cleaning Ltd, trading as CleanComps.co.uk, collects and processes your personal data, including any data you provide when you use our website, sign up for newsletters, purchase goods or services, or participate in competitions.

Our website is not intended for children, and we do not knowingly collect data from individuals under the age of 18.

Controller

Lincs Window Cleaning Ltd (trading as CleanComps.co.uk) is responsible for your personal data.

If you have questions about this privacy policy or your personal data, please contact us using the details below:

Full Name of Legal Entity: Lincs Window Cleaning Ltd (trading as CleanComps.co.uk)
Email Address: hello@CleanComps.co.uk
Postal Address: Unit 14 Lyndon Business Park, Farrier Road, Lincoln, Lincolnshire, LN6 3RU

Changes to the Privacy Policy

We may update this privacy policy periodically. This version was last updated on 11.0.2025

It is important that the personal data we hold is accurate. Please inform us of any changes to your personal data during your relationship with us.

Third-Party Links

Our website may include links to external websites, plug-ins, or applications. Clicking on these links may allow third parties to collect or share your data. We are not responsible for their privacy practices and encourage you to read their privacy policies.

The Data We Collect

We may collect and process different types of personal data, including:

  • Identity Data: Name, username, date of birth.
  • Contact Data: Email address, phone numbers, billing, and delivery addresses.
  • Transaction Data: Details about payments and purchases.
  • Technical Data: IP address, browser type, operating system, and other technology used to access our site.
  • Profile Data: Preferences, interests, feedback, and survey responses.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Preferences for receiving marketing materials.

We may also collect aggregated data (e.g., statistical data) for analysis, but this data does not directly identify you.

We do not collect special categories of personal data such as health, ethnicity, or political opinions.

If You Fail to Provide Personal Data

If you fail to provide necessary data, we may not be able to process your order, allow you to participate in a competition, or provide certain services.

How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: When you provide data through forms, email, or phone.
  • Automated Technologies: Cookies and server logs collect technical data as you browse our site.
  • Third Parties: Data from analytics providers, advertising platforms, and payment service providers.

For more information, see our Cookie Policy.

How We Use Your Personal Data

We use your personal data only for legitimate business purposes, including:

  • Registering you as a customer.
  • Processing transactions and delivering products or services.
  • Managing our relationship with you, including notifying you of updates.
  • Running competitions and notifying winners.
  • Administering and improving our website.
  • Delivering relevant content and advertising.
  • Sending marketing communications based on your preferences.

We may also use your data for legal compliance or if it is in our legitimate interest to improve our services.

Marketing

You may receive marketing materials if you have opted in or purchased services from us.

You can opt out of marketing at any time by contacting us or clicking the “unsubscribe” link in our emails.

Cookies

Our website uses cookies to enhance your experience. You can block cookies in your browser settings, but some features of our site may not function properly if cookies are disabled.

Data Security

We have implemented measures to protect your data from unauthorized access, alteration, or loss. Access to your data is restricted to employees and third parties with a business need.

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy. You may request that we delete your data, subject to certain legal requirements.

Your Rights

You may have the following rights regarding your data:

  • Access your personal data.
  • Correct inaccuracies in your data.
  • Request deletion of your data.
  • Object to the processing of your data.
  • Restrict how your data is processed.
  • Transfer your data to another party.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at hello@CleanComps.co.uk.

Glossary

  • Legitimate Interest: Using data in ways that benefit our business without overriding your rights.
  • Performance of Contract: Processing data to fulfill a contract with you.

For further details about this policy or to exercise your rights, please contact hello@CleanComps.co.uk.